**Advanced Support Includes Standard**
We can help with ... Software & Hardware Conflicts, Internet Privacy & Security, Computer Optimization, Software & Hardware, Networking, Websites, e-Mail, Audio / Video, All Windows & Mac Systems, Mobile Phones, ANYTHING!
Using a small application we provide that you will download, we establish a secure, encrypted connection between your PC and our support agent. We then immediately begin solving your issue. Your support agent can see and control your PC as though sitting right in front of it in real time. If necessary, files or applications needed for diagnostics or repairs to your system can also be transferred to your PC via the remote support tool very quickly.
Once all issues have been resolved and you are satisfied, the support session is complete. Finally, the remote tool will be terminated and further access to your PC by the support agent becomes impossible. You may keep our remote tool handy in case you may need support again in the future or you can simply delete the tool. As there was never an actual installation required, deleting the remote tool removes it from your device completely!