There are thousands of "Tech Support Services" out there taking money for a one time support fee or subscriptions costing hundreds of dollars. Most of these services are either fraudulent or employ individuals that know very little or nothing about computers. Don't become a support victim. Talk to us first.
What We Do:
Spyware Removal
Virus Removal
System Optimization
Security Check
How It Works
First step call905.688.VICE(8423) : We can help with Software & Hardware Conflicts, Internet Privacy & Security, Computer Optimization, Software & Hardware, Networking, Websites, e-Mail, Audio / Video, Windows & Mac Systems, Mobile Phones, ANYTHING!
Downloadour remote support tool: Using a small application that you will download, we establish a secure, encrypted connection between your PC and our support agent. We then immediately begin solving your issue. Your support agent can see and control your PC as though sitting right in front of it. If necessary, files or applications needed for diagnostics or repairs to your system can also be transferred to your PC via the remote support tool very quickly.
You can relax. We've got it from here: Once all issues have been resolved and you are satisfied, the support session is complete. Finally, the remote tool will be terminated and further access to your PC by the support agent becomes impossible. You may keep our remote tool handy in case you may need support again in the future or you can simply delete it. As there was never an actual installation of the remote tool performed, deleting it removes it from your device completely!
NOTE: Windows may display a security warning that prevents the running of the Remote Tool on your PC. This is normal because the Windows Firewall and Anti-Virus software see this as a security threat as any remote tool can allow total control of a remotely connected PC. Click HERE for instructions on how to respond to this warning to safely grant access to the Remote Tool.
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By requesting and accepting a remote session from a ViaRemote representative to remotely assist you with a technical related issue, you accept responsibility for any changes made to the desktop content or system settings. ViaRemote does not assume and is not responsible for any liability for the linking and viewing of any desktop content, the operation of the ViaRemote Support software or system performance.
For your security and privacy ViaRemote recommends that you exit any applications you have open displaying content such as personal or confidential information before initiating a remote support session with a representative. ViaRemote further recommends that you remain seated at your desktop throughout the entire remote session.
Your data is important to us. It is up to you to ensure that you backup your data on a regular basis. ViaRemote will not be held responsible for any data loss if any occurred during or after a remote session. If you require help in setting up a backup procedure for your data please do not hesitate to contact us for further assistance.
ViaRemote undertakes the utmost care when servicing your computer. However, ViaRemote cannot guarantee that our service will resolve your problem and that attempting to rectify your technical issue may require an on-site service call.